Remote Internet Technical Support

Aurender Music System can be accessed remotely for quick diagnosis and repair. To request remote technical support, go to the Help tab in the Settings menu of the Aurender App and press the "Send Remote Support Request" button. Sending this request will allow our engineers to remotely access the Aurender. Please note that Remote Support is not available on Korean holidays []  or weekends, and response may be delayed due to time differences between Korea and your location. At times, if there are a lot of Remote Support service requests,  Remote Support may be delayed a few days. 

Feedback & Suggestions

Aurender is always striving to make new innovative products and improve our existing products. Your suggestions, comments and feedback are valued and always welcome. Please send them to 


Sales Inquiries: 

Press Inquiries: 

Customer Service: 

Mailing Address


Aurender Inc.
Dongan-gu, Anyang-si Beolmal-ro 126, OBIZ Tower 1612, Gyungi-Do, South Korea
ZIP 14057

North America

Aurender America Inc.
17911 Sky Park Circle Suite H, Irvine, CA 92614 USA

Telephone Support For Aurender Users in North America Only: +1 (888) 367-0840 (monday-friday 9am - 6pm MST.)


Aurender Europe SL.
Plaza de Santiago 9, 2A, 20014 San Sebastián Spain